home | vi-spring articles | Vi-Spring guaranteedVi-Spring guaranteed
If you're going to spend a considerable amount of money on a really good quality mattress, you want to be sure of its guarantee.
Like most of today's products, your Vi-spring mattress and divan will come with a guarantee. The company is incredibly proud of its standards of craftsmanship and the quality of the materials it uses, and it is happy to provide a comprehensive guarantee to customers.
The manufacture
Vi-spring will replace or make good your mattress if it is faulty due to problems with the materials used, or the construction of the mattress itself. Vi-spring offers a lifetime guarantee, so it is confident that its process results in a high quality, durable product, but it also understands that if the mattress doesn't reach the standard required by the customer because of faulty materials or workmanship, it should be replaced or repaired, depending on the nature of the problem.
Your responsibilities
As with all guarantees, Vi-spring cannot help you in all circumstances. If the damage to your mattress is due to the way you use it, store it, or the base you have it on, the company cannot provide replacement or repair. For this reason, you should make sure that:
• You protect the mattress - soiled and damaged mattresses fall outside the guarantee. It's good practice in any case to buy a mattress protector that helps to keep the mattress as clean and hygienic as possible, and to make sure that you follow the care instructions properly.
• You consider your bed base - Vi-spring mattresses are made to work best with Vi-spring divans. If you are choosing a different base for your bed - particularly if you are using a slatted bedstead - you should follow Vi-spring's recommendations. These include ensuring that the slats are no more than 6cm apart, and that you use a mattress pad between the base and the mattress to reduce the stress on the underside of your mattress.
• You care for your mattress - every Vi-spring mattress comes with care instructions. You should make sure that you follow these carefully, including how you treat the mattress when it is brand new, how you clean it if it gets soiled, and how often you turn it, if at all.
Your Vi-spring guarantee is a sign of the confidence that the company has in its products and its instructions on use and care will help you to get the very most out of your mattress.
For a superb choice of great value beds and mattresses from leading brand such as; Tempur, Vi-spring, Slumberland and Millbrook, you would be hard pressed to beat the Classic Bed Company. With over 20 years experience in the bed trade and a staff of experienced experts, you can rest assured that the Classic Bed Company will help you make the right decision when purchasing your new bed. Whatever style or design you require they will have a high quality bed to suit your needs. For more information visit the website at www.classicbedsteads.co.uk or call on free phone; 0800 9702060.
